VISA Debit Card

Instantly access your money at any time with the UFirst VISA Debit Card, a safe alternative to using cash or checks.

  

Benefits of VISA Debit Card

  • No finance charges or annual fees
  • Fee free ATMs
  • Keep tabs on your debit card with our Card Management Tool
  • Use it with Apple or Google Play

Use your debit card for

  • In store purchases where VISA is accepted
  • Getting cash at an ATM
  • Online purchases (consider using Verified by VISA fraud protection)

Walk In. Walk Out. Card in Hand.

The days of waiting for your debit card via snail mail are over! Whether you're opening a new account, or in need of a replacement card, we will provide you with a new UFirst debit card, in just minutes.

Benefits of Instant Issue

  • No more waiting weeks for your card to arrive
  • Same secure EMV technology
  • Get an instant replacement if your card is lost or stolen
  • Use it immediately

Lost or Stolen Card

The faster you let us know, the faster we can help protect you from fraud. If your card has been lost or stolen, be sure to report it immediately. We can close the old card and make you a new card instantly in our branch for you to pick up! 

Here's a few things you can do:

During Business Hours

  • Contact our VISA team at 518.324.5700 option 3 or visa@ufirstfcu.net
  • Use our card management tool to turn your card off until you've found your card or can get in touch to have it blocked.

During Non-Business Hours

  • If you need assistance with your UFirst debit card after our normal business hours, you may reach out to 877.445.0534. The after hours line is available Monday - Friday from 4:30 pm - 8:30 am and 24 hours on Saturday & Sunday.
  • Use our card management tool to turn your card off until you've found your card or can get in touch to have it blocked.

Note: If your debit card is lost, a $10 replacement fee may be charged.

Fraud Alerts

Our debit and credit cards are monitored by a Fraud Detection Center to help prevent your card from being used maliciously. If unexpected or fraudulent transactions are detected, it's possible that your card may be temporarily blocked until the charges can be verified. Here's what to expect when that happens:

  • The Fraud Detection Center may try to contact you via phone. 
  • Listen carefully and follow their instructions. Make note of the case number.
    • If you can verify the transactions are yours, the card will be immediately unblocked and you can continue using it.
    • If you hear a transaction that you do not recognize, select the appropriate option and your card will remain blocked. You will need to contact our VISA team to request a new card.