Fighting Fraud.

Trust your gut. If something doesn't seem right, contact us.

Fraud is on the rise and it's our job to arm you with the knowledge to be proactive in preventing fraud and securing your personal information...because it doesn't take much to lose everything. 

  

How to Protect Yourself

  • Never provide your account details or personal information to anyone via telephone, text message, or email. 
  • Create strong passwords for all of your online logins. 
  • Review your credit report once a year. 
  • Check your monthly statements to verify all transactions and notify us of any suspicious transactions. 
  • Shred all sensitive documents before disposing of them.
  • Do not open emails or text messages if you don't recognize the sender's name or click on a link in a message from someone you don't know. 
  • Only enter personal information when you're on a secure website. Always look for a "lock" on the browser or "https" at the beginning of the website address to ensure the site is secure. 
  • Update anti-virus software and security patches to your devices regularly.

Helpful Resources

Your financial well-being is most important to us. Below are tools, features, and services we offer to help provide a little extra security to your accounts. 

  • Account Alerts: Sign up for Account Alerts and increase your account awareness. Choose from balance, transaction, security alerts, and more that will be sent directly to your phone or email instantaneously. Setup or manage your alerts in either Online or Mobile Banking. 
  • Digital Wallet: Connect your UFirst VISA Debit Card to your smartphone or smartwatch for convenient and contactless payments with Apple Pay, Google Pay or Samsung Pay. Each transaction uses a unique virtual card number, so your actual account number is never shared with merchants or compromised by card skimmers. 
  • Card Controls: Stop unauthorized purchases made with your VISA Debit Card in seconds. Setup card activity alerts, lock or unlock your card, set travel notices, and report lost or stolen cards anytime using the Card Management Tool 
  • Know the Signs: Educate yourself on the different types of scams, the red flags to look for and 
  • We always have your back! Please contact us immediately to report suspicious, fraudulent or unauthorized transactions on your account. If you suspect you have been a victim of identity theft, contact us or visit IdentityTheft.gov.